Koala Express Logistics

Our Core Services

Whether you need a document across town or a pallet across the ocean, Koala Express moves with your schedule.

Same-Day Delivery

Local pickup within 60 minutes
Live driver tracking
Guaranteed delivery before 6 pm

Express Parcel Shipping

Domestic overnight network
Signature on delivery
Insurance up to $10k

International Freight

Air & sea freight options
Customs clearance experts
End-to-end visibility

Warehouse team packing e-commerce orders

E-commerce Fulfilment

API & cart integrations
Pick-pack-ship within 2 h
Reverse logistics support

Technology That Keeps You Ahead

From AI route optimisation to API-first integrations, our proprietary platform sits at the heart of every delivery.

Real-Time Tracking Dashboard: Map-level accuracy & push alerts.
Smart Route Optimiser: Cuts emissions & bypasses traffic snarls.
Developer-Friendly API: Create labels, fetch rates, subscribe to webhooks.
Cold-Chain Monitoring: Bluetooth sensors maintain critical temperatures.

Driving a Greener Tomorrow

28 %

Fleet powered by electric vehicles

97 %

Packaging materials recycled in 2023

100 %

Carbon offset on all international air freight

Electric delivery van charging at solar hub

• Solar-powered Brisbane distribution hub
• Native tree re-planting along delivery corridors
• Optimised delivery windows reducing idle-time emissions

How It Works

1. Booking

Online portal, API or phone — allocation in seconds.

2. Collection

Driver collects, weight & dims auto-scanned.

3. Sort & Optimise

AI assigns routes at hub.

4. Monitoring

Live GPS and sensor feed.

5. Delivered

E-signature or photo proof instantly.

Industries We Serve

E-commerce Retail

Automated order import from leading platforms including Shopify, WooCommerce & Magento.

Healthcare & Pharma

GDP-compliant cold-chain with 24/7 temperature alerts.

Mining & Resources

Remote area deliveries leveraging regional airstrips.

Print & Media

Time-sensitive bulk drops before dawn nationwide.

What Our Clients Say

"Koala Express reduced our cart-to-door time by 35 %. The API integration was seamless."

Jane Mitchell, BrisTech Gadgets

"Their cold-chain reliability has been crucial for our vaccine distribution across Queensland."

Liam Nguyen, Sunstate Medical

"The real-time tracking dashboard keeps our customer-support tickets near zero."

Amelia Rossi, EcoGlow Candles

"Same-day service between Brisbane and the Gold Coast has helped us promise — and keep — two-hour delivery."

Kai Johnson, Coastal Surf Co.

"Their customs team navigated complex paperwork so our launch stock arrived on time for Black Friday."

Sophia Zhang, LumiWear Fashion

Case Study: AussieThreads

The Challenge

High cart abandonment plagued AussieThreads due to sluggish shipping times and opaque delivery estimates.

The Solution

Koala Express plugged in our same-day metro network and live ETA widget, giving shoppers confidence at checkout.

Key Outcomes

+18 % conversion rate
−42 % return inquiries
Net Promoter Score up to 71

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Meet Our Leadership

Emily Clarke

Chief Executive Officer

With 15 years leading global logistics strategies, Emily drives sustainable growth and innovative customer experiences.

LinkedIn Profile

Marcus O’Neill

Head of Operations

Former RAAF logistics officer renowned for award-winning efficiency programs and team-first leadership.